Account Deletion
You may request deletion of your BS Expert Inspection account and its associated personal data at any time, using either of the options below.
Option 1: Delete within the App
- Open the BS Expert Inspection app and sign in.
- Go to Profile → Settings → Delete Account.
- Read the confirmation notice and tap Delete Account.
- Enter your password to confirm.
Option 2: Request by email
If you can no longer access the App, send a request from the email address registered to your account. Please include your full name and registered email address.
We will verify your identity and complete your request within 30 days. You will receive an email confirmation once deletion is complete.
What happens to your data
| Data | Action |
|---|---|
| Account information (name, email, phone, role, login credentials) | Permanently deleted |
| Profile photo and personal settings | Permanently deleted |
| Data stored on your device | Cleared when you sign out or uninstall the App |
| Crash and diagnostic logs | Automatically deleted within 90 days |
| Inspection records, photos and reports you created for a project | Retained by the organisation that owns the project for contractual, warranty or legal purposes; your name is removed or anonymised where possible |
| Backups | Removed from backups within 30 days |
Account deletion is permanent and cannot be undone. If your account was created by your organisation, you may also contact your organisation’s administrator.
To request deletion of specific data without deleting your account, email us at info@bsexpert.com.
See our Privacy Policy for more information.